Logging In

I can't remember either my username or password.
I am having problems logging in. What should I do?
An error message says I need to have cookies enabled. How do I enable them?
How does TrainerQuest remember who I am?
An error message says I need to have JavaScript enabled. How do I enable JavaScript?
It says my user name is already taken.

How to Join

How to Register as a Candidate or an Employer

My Profile

I forgot my password
Will you ever sell my email address to other parties?

Contact TrainerQuest

Where we are

 

Logging In

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I can't remember either my user name or password.

If you have forgotten either your user name or password, try using the "forgot my password" button on the login screen, or click here. This will respond to you via email with both your username (or multiple names) and password.

I am having problems logging in, what should I do?

If you are having problems logging in, try reloading/refreshing your screen and then login. This may resolve any problems you may have. You may also want to ensure that JavaScript and Cookies are enabled (see below).

An error message says I have to have cookies enabled. How do I enable them?

Please follow the below instructions on how to enable cookies.

Netscape:
Go To Edit
Click Preferences
Click Advanced
Be sure the box that says Accept all cookies is checked. Click OK to Exit

Internet Explorer:
Go To Internet Options
This is under either View or Tools depending on version.
Click Security Tab
Click Custom Level
Scroll Down to Cookies
Allow cookies that are stored on your computer should be checked as enabled. If it is not, please check it.
Allow per-session cookies (not stored) should be checked as enabled. If it is not, please check it.
Click OK to Exit

AOL (v4.0+) For Windows:
Type keyword Preferences
Click Internet Properties
Click Security Tab
Click Custom Level
Scroll Down to Cookies
Allow cookies that are stored on your computer should be checked as enabled. If it is not, please check it.
Allow per-session cookies (not stored) should be checked as enabled. If it is not, please check it.
Click OK to Exit

AOL (v4.0+) for Mac:
Click Members or My AOL
Click Preferences
Click WWW or web
Click Advanced tab and scroll down until you see the word Cookies.
Enabled should be checked. Click OK to exit.

How does TrainerQuest remember who I am?

TrainerQuest uses "session variables" and cookies, small text files placed on your hard drive by a web page server to identify you as a user of TrainerQuest and to ensure that only you can access your account. It does not store any personal information about you that could be accessed by other web sites. It only stores an internal identification number, which can only be accessed and understood by the TrainerQuest server. In a similar manner, the TrainerQuest server cannot access any other information on your computer, including cookies stored by other web sites. In other words, cookies are safe, and are used to increase the security for the user. Cookies protect your privacy. When you are using TrainerQuest, you must be using a browser that supports cookies, such as Internet Explorer and Netscape Navigator versions 4.0 and higher. 

An error message says I have to have JavaScript enabled. How do I enable JavaScript?

Please follow the below instructions on how to enable JavaScript.

Netscape:
Go To Edit
Click Preferences
Click Advanced
Be sure the box that says Enable JavaScript is checked. Click OK to Exit

Internet Explorer:
Go To Internet Options
This is under either View or Tools depending on version.
Click Security Tab
Click Custom Level
Scroll Down to Scripting
Active Scripting and Scripting of Java Applets should be checked as enabled. If it is not, please check it.
Click OK to Exit

Internet Explorer for Mac:
Go To Preferences
This is under either View or Tools depending on version.
Scroll Down to Scripting
Active Scripting and Scripting of Java Applets should be checked as enabled. If it is not, please check it.
Click OK to Exit

AOL (v4.0+) For Windows:
Type keyword Preferences
Click Internet Properties
Click Security Tab
Click Custom Level
Scroll Down to Scripting
Active Scripting and Scripting of Java Applets should be checked as enabled. If it is not, please check it.
Click OK to Exit

AOL (v4.0+) for Mac:
Click Members or My AOL
Click Preferences
Click WWW or web
Click Advanced tab and scroll down until you see the word JavaScript.
Enabled should be checked. Click OK to exit.

It says my user name is already taken.

There may be another user who has chosen the same username as you. Also, be sure that you didn't register in a prior session with TrainerQuest or one of its sister sites (click here to have your username/password sent to you). If you would like to change your basic information or any other information, please edit your profile. To do this, login with your username and password. From any page within TrainerQuest, click on the Login link on the upper right corner of the screen.

 

How to Join

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How to Register as a candidate, employer or training center/broker

With TrainerQuest, registration is simple and easy. You can enter as much or as little information about yourself, but you should be aware that employers generally prefer candidates that can communicate their background and qualifications. To register now, click here if you're looking for job opportunities, or click here if you're an employer with hiring needs.

Candidates. Candidates fill out a short profile form that allows them to become a member. They're then encouraged to complete their resume/summary of qualifications. Candidates should be as accurate as possible in terms of the their background, work history, education, travel and schedule preferences as well as their industry and functional specialties. Click here to get started.

Employers. Employers contact us to create an account, then fill out a short-profile form. An account is set up for them within 24 hours (slightly longer on holidays and weekends). We ensure all information is accurate and that you are a valid business or institution. Click here to get started.

Username and Passwords. Choose your username wisely, as this is YOUR face to others on the TrainerQuest system. TrainerQuest expects members to adhere to standards of decency and good taste in choosing usernames.

 

My Profile

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I forgot my password. If you have forgotten your password click here to have your password emailed to your current email address.

Will you ever sell my email address to outside parties?

We take your privacy very seriously, and will never sell or rent your email address to outside parties. Even our customers do not have access to your email address as they must send you email messages for upcoming job openings through their TrainerQuest account. For details on our privacy policy, click here.

 

Contact TrainerQuest

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If you need to contact TrainerQuest for any reason, whether it be with suggestions, feedback, or concerns, we'd love to hear from you!

Just click here.

Where we are. TrainerQuest is located at:

TrainerQuest
c/o Massachusetts Technology Corporation
121 Franklin Street
Suite #100
Allston, MA 02134

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